1. Sales Targets Achievement
- Consistently achieve or exceed monthly and quarterly individual sales plan.
- Strengthen and develop relationships with existing customers.
- Effectively identify customer needs and close sales.
2. Service Excellence & Clienteling
- Engage with all customers to ensure consistent delivery of exceptional service.
- Handle after-sales service, e.g. repairs, engraving.
- Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.
- Proactively learn through intranet and complete provided training courses to ensure compliance with company policy changes to better serve customers.
3. Store Operations
- Assist in stock take.
- Perform activities to assist in completing monthly audit checklist .
- Ensure store is properly maintained.
4. Corporate Standards and Directives
- Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising.
- Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.