Tiffany & Co.

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Retail Operations Executive

Retail Operations Executive

Req # 申請號碼 
34065
Location 地點 
SG
Category 種類 
Retail (Sales & Operations)

More information about this job 關於這職位的更多資料

Overview

Tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.’s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day.

Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We also continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.

Tiffany employees honor every special moment in our customer’s lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be.

We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

The wonderful relationships between Tiffany customers and Tiffany employees embody the essence of the brand. It is a magical mix that is uniquely….Tiffany.

 

 

 Position Overview

 

This role is pivotal in supporting the achievement of Company’s business objectives, responsible for the support of all Retail Operation related functions ac ross stores for Singapore and providing support to the Market Director - Singapore.

Responsibilities

 Support Sales Analysis

  • Compile sales reports, such as store sales target, individual sales reports in an accurate and effective manner.
  • Tracking Customer Portfolio
  • TEI Reporting (down to individual SP level)
  • Weekly individual sales reporting
  • Watch Sales Reporting
  • Share the information with the store team on a timely manner.
  • Prepare and check commission/incentive calculations, i.e. Sales Professionals & Retail Management commission/incentive schemes, split sales, customer returns commission recalculations , monitoring customer’s discount and ad hoc short term incentives

 

Coordination & Reporting

  • Monthly Expenses and Payment voucher checks from Stores
  • Weekly Sales Meeting Minutes
  • Monitoring of Store Rosters; Days/Hours Off-In-Lieu
  • Overall responsible for all uniform related matters e.g. replenishment requirements, budget maintenance
  • Overall responsible for all Compass clienteling matters
  • Preparing store sundry/stationeries supplies orders & monitors overall expenditure
  • Coordinating Singapore Newsletter
  • Any ad-hoc reporting required

 

Events and Traveling Events

  • Coordination of all local and traveling events
  • Coordination for Annual Blue Book Event
  • Support for selling events, in-store events etc.

 

Administrative Support

  • Support for Market Director - Singapore

Qualifications

Key qualifications for this position include but are not limited to:

  • Minimum Diploma in any discipline
  • At least 1 year of experience in Sales operations work, preferably in a Fine Jewelry company
  • Proficient in MS Word, Excel, Power Point and Outlook
  • Good command of English
  • Very responsible, fast learner, team player, dedicated and enthusiastic to job
  • Resourceful in problem solving skills

 

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