Tiffany & Co.

  • Sr Sales Professional / Sales Professional in Thailand

    Location 地點 TH-Bangkok
    Req # 申請號碼
    35622
    Category 種類
    Business Sales
  • Overview

    Provide a description of the key accountabilities that the position is responsible for. Estimate the percentage of time to be spent on each accountability, totaling to 100%. Indicate whether each accountability is critical or necessary.

    Responsibilities

    Achieve and/or Exceed Sales Plan

    • Consistently achieve or exceed monthly and quarterly individual sales plan;
    • Strengthen and develop relationships with existing customers;
    • Sell to new Tiffany customers, utilizing customer engagement tools as appropriate;
    • Fully support and align with all key business initiatives and new product launches.

                                                                   

    Clientelling/Service Excellence

    • Capture meaningful customer data for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities;
    • Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations;
    • Manage new relationships and migrating existing customers at higher levels;
    • Support key Company, Regional, and Local events - and product launches with strategic client attendance and sales results.

    Corporate Standards and Directives

    • Ensure all sales activity complies with corporate brand standards and directives.
    • Ensure all sales activity supports key business strategies and current initiatives in order to drive the success of the business.
    • Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.

    Personal Leadership

    • Work as a team and partner with colleagues to ensure a consistent exceptional customer experience and contribute to a positive store environment.
    • Remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers.
    • Exhibit passion and enthusiasm as a TCO Brand Ambassador by modeling elegance through appropriate wardrobe and presence.

    Qualifications

    • Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc).
    • Proven track record in achieving sales results.
    • Willingness to work non-traditional business hours including nights, weekends and holidays.
    • Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
    • Ability to work with a diverse client base.
    • Ability to work in a fast-paced, changing environment.
    • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail.
    • Authorization to work in Thailand

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