Tiffany & Co.

  • Merchandise Operations Executive - Changi Airport

    Location 地點 SG
    Req # 申請號碼
    Category 種類
    Retail Support
  • Overview

    Company Overview

    Tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day.


    Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We also continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.


    Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be.


    We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.


    The wonderful relationships between Tiffany customers and Tiffany employees embody the essence of the brand. It is a magical mix that is uniquely….Tiffany.


    Position Overview

    This role fully supports the stores in Singapore in management of inventory and all store related operations matters


    Inventory Management
    - Inventory receiving and QA on inventory receipts
    - Reconcile difference and ensure correct posting into inventory ledger
    - Printing of price tags and ensuring all tagging of stock are completed in a timely manner
    - Ensure successful completion of all stock audits – Daily Stock
    - Perform Count / Random Inventory Check and Annual Stock Take
    - Inter-store inventory transfers based on customers’ requests
    - Ensure proper management of understock in the store
    - Manage E-flag inventory
    - Manage and ensure adherence to Borrowed Merchandise Policy
    - Responsible for all Customer Owned Merchandise

    Store Operations Support
    - Oversee blind receipts of inventory
    - Generate daily reports as required by the stores
    - Ensure all Back of House standards are adhered to
    - Request for Diamond Certificates and Gem Reports when necessary
    - Preparation of appraisal letters for valuation
    - Ordering of packaging and liaising with warehouse for delivery
    - Consolidate and organize storage of all receipts and any other documents

    Customer Support
    - Oversee all servicing requests in the store

    - Facilitate and support all store renovations, openings or closings


    • More than 3 years of retail experience preferably in the stores
    • Excellent communication skills
    • Strong strategic and analytical skills
    • Exceptional problem solving skills
    • Goal oriented, able to implement strategic vision and deliver real results
    • A collaborative player who is able to work across all departments

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