Tiffany & Co.

  • Senior Analyst - Trade & Logistics, Asia

    Location 地點 HK-Island East
    Req # 申請號碼
    Category 種類
    Retail Support
  • Overview

    The Senior Analyst - Trade & Logistics, Asia is part of the regional business partnering team for Asia in the Tiffany Global Trade & Logistics (GTL) organisation. This role requires the deft combination of both customs and logistics knowledge to meet the wider Tiffany business goal of becoming the next generation luxury jeweler.  This role also assists the Director in balancing the compliance, cost and speed of shipments moving in and out of the following business locations in Asia (currently 11):

    • 100+ retail stores
    • 2 Manufacturing locations
    • Multiple corporate offices
    • A B2C Distribution Center that supports the China E-Commerce business
    • 3 regional Tiffany Service Centers
    • Multiple trade partners

    Together with the Director, he/she represents GTL and partners the business for projects taking place in the Asia region. He/she will also partner closely with the Center of Excellence team in the wider GTL organisation and be the point person for all GTL data, process and dashboard projects in Asia.   He/She believes strongly in the concept of Continuous Improvement, is willing to roll up sleeves to unblock issues, and critically, will use the experience to improve the bad process that led to such blockages in the first place. Senior Analyst - Trade & Logistics, Asia reports to the Director - Trade & Logistics , Asia and is supported by dotted line peers as well as the GTL Centre of Excellence team. 


    Data, Process & Dashboard Maintenance  – Actively partner the Center of Excellence team to develop globally consistent methods of assigning, capturing and analysing data for both customs and logistics areas.  Current highlights of this accountability include:

    • Contributing timely and accurate HS code assignment logic rules to the GTL Center of Excellence for Retail Foundation countries. Reviewing brokers’ entries and Finance background tables to ensure that the same set of HS codes are utilised.
    • Contributing timely and accurate inputs of MFN duty rates, FTA network and FTA rates to the GTL Center of Excellence team.
    • Regularly reviewing reports to detect material master data issues for high-risk countries in Asia.
    • Regularly reviewing shipment and store addresses stored in various Tiffany systems to reflect new, closed and relocated stores. This involves understanding the nuances of consolidation addresses and providing correct shipment addresses for different situations.
    • Regularly reviewing each country’s universe of account numbers for key carriers, reducing the number of account numbers as much as possible to reduce invoicing complexities.
    • Developing easily maintained key performance indicators for the review of carrier and customs broker performance.
    • Partnering Asia Finance to maintain freight GL account or Coupa vendor setup so that the GL or Coupa data is a single source of truth for freight spend.
    • Partnering Asia Finance to develop an efficient invoice review workflow to identify wrongly billed shipments, persistent shipment creation errors, expensive/problematic lanes, etc.
    • Maintaining the Asia Sharepoint site to promote real-time knowledge sharing, and decision-making based on common set of facts.
    • Maintain freight spending, duty/VAT & brokerage spending report for Asian countries on quarterly basis.
    • Assist Director to host QBR with forwarders on quarterly basis.

    Day-to-Day Supply Chain Efficiency – Actively manage shipments, dissect the US $7m freight-related spend, and enable data-based decision-making.  Current highlights of this accountability include:

    • Partnering Merchandising teams for high-profile jewelry movements, balancing the trade-off between duty cost and speed.
    • Partnering Creative and Store Development teams to unblock problematic shipments into the Asia. This will involve the proactive research of HS codes and import licensing requirements.
    • Partnering retail stores, manufacturing sites, offices and Distribution Centers to coax staff out of costly, inefficient and incorrect shipping behaviours.
    • Partnering E-Commerce and Direct Sales to analyse our E-Commerce delivery proposition.
    • Maintaining SOP for Asian markets and forwarders/ brokers.

    Customs Compliance – Defend the reputation of Tiffany by working with the GTL Center of Excellence team to enhance customs compliance with the least possible operational burden.  Current highlights of this accountability include:

    • Maintaining the delicate balance in compliance, cost and speed, especially for high-profile shipments.
    • Assisting the Director in customs audit resolution and voluntary disclosures.
    • Improving awareness of CITES, customs valuation, classification, and origin concepts among Tiffany colleagues located in stores and offices.
    • Understanding Customs policies and regulations in Asia and be well kept up-to-date to any changes in the region.




    • 6-8 years of logistics and customs experience in multi-country environment.
    • Bachelor’s degree, preferably with a numerical emphasis.
    • Experience in working on projects with tight timelines, without daily supervision.
    • Excellent IT skills, demonstrating a strong desire to “self-service” and learn new systems, rather than relying on others to extract data.
    • Able to deal with uncertainty and make decisions based on best available information.
    • Strong interpersonal skills, with a genuine interest in working across cultures and pre-empting “lost-in-translation” situations.
    • Willing to find practical ways to cut across distance and language barrier in a global / virtual team.



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